Express On-Demand Support
Software support is always available directly from FlexiSPY. Hardware support and warranty are handled by our partner.
In addition, every Express order includes 1 year of Express On-Demand support. This gives you:
- Free re-installations
- Feature setup
- Live troubleshooting
All with a with a remote technician
To use this service, email support@mycustomdevice.com and you’ll get connected to our Express On-Demand Support team..
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Welcome to Your FlexiSPY Express Account
This article is for customers who ordered an Express device from FlexiSPY Express. Congrats on receiving your new pre-installed FlexiSPY device! We’ve put together this brief intro to help you get started! 1. First Things First! Turn on your phone ...
Contact Support
Already a customer? Please submit a ticket from the FlexiSPY Portal or from FlexiVIEW Not Yet a Customer or Can't Login to your Account? Use the chat below to get help. If your question is not resolved you will be given a link to contact support.
EXPRESS Service for Resellers Explained
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What Languages Does FlexiSPY Support?
Will FlexiSPY capture non-English text on the phone itself? FlexiSPY will capture what appears on the phone itself, no matter what language the phone or its messages appear as. The online account you log into uses a Unicode standard to display all ...
Which iPhones does FlexiSPY support?
FlexiSPY supports most iPhones. To see if your iPhone is supported, click here